INFORMATION SYSTEM

Information Systems (IS):

• Data Management:
  • Role: Information Systems help manage and organize data efficiently. They include databases, data warehouses, and data management systems to store, retrieve, and analyze information.
• Decision Support Systems (DSS):
  • Role: DSS provides tools and information to support decision-making processes at various levels of the organization. They assist managers in analyzing data and making informed choices.
• Enterprise Resource Planning (ERP):
  • Role: ERP systems integrate various business processes, such as finance, human resources, and supply chain, into a unified platform. This integration improves coordination, efficiency, and data consistency.
• Customer Relationship Management (CRM):
  • Role: CRM systems help manage interactions with customers, track customer behavior, and enhance customer relationships. They contribute to marketing, sales, and service functions.
• Knowledge Management Systems:
  • Role: Knowledge management systems facilitate the creation, storage, retrieval, and sharing of organizational knowledge. They promote collaboration and innovation within the enterprise.

Information Technology (IT):

• Infrastructure and Networking:
  • Role: IT manages the hardware, software, and networking infrastructure that supports information systems. This includes servers, computers, routers, and other components.
• Security and Compliance:
  • Role: IT is responsible for ensuring the security of organizational data and compliance with regulations. This involves implementing cybersecurity measures, data encryption, and access controls.
• System Development and Maintenance:
  • Role: IT professionals are involved in developing, maintaining, and updating software applications and systems. They ensure that technology aligns with business needs and goals.
• Hardware and Software Procurement:
  • Role: IT oversees the procurement of hardware and software assets. This includes selecting technologies that best meet the organization's requirements and budget.
• User Support and Training:
  • Role: IT provides user support, troubleshooting, and training to ensure that employees can effectively use the technology tools at their disposal.