CHAPTER 1: INFORMATION SYSTEM

CHAPTER 2: CONTROL,AUDIT AND SECURITY OF INFORMATION SYSTEM

CHAPTER 3: ENTERPRISE MANAGEMENT SYSTEM

OLD QUESTION BANK SOLUTION

CHAPTER 5: PLANNING FOR IS

CHAPTER 6: IMPLEMENTATION OF INFORMATION SYSTEM

CHAPTER 7: WEB BASED INFORMATION SYSTEM AND NAVIGATION

OLD QUESTION BANK

CHAPTER 8: SCALABLE AND EMERGING INFORMATION SYSTEM TECHNIQUES

IS CASE STUDY TOPICS

CHAPTER 4: DECISION SUPPORT AND INTELLIGENT SYSTEM

IS PRACTICE QUESTION

2.3. Role of IS and IT in Enterprise Management

Information Systems (IS):

  • Data Management:
    • Role: Information Systems help manage and organize data efficiently. They include databases, data warehouses, and data management systems to store, retrieve, and analyze information.
  • Decision Support Systems (DSS):
    • Role: DSS provides tools and information to support decision-making processes at various levels of the organization. They assist managers in analyzing data and making informed choices.
  • Enterprise Resource Planning (ERP):
    • Role: ERP systems integrate various business processes, such as finance, human resources, and supply chain, into a unified platform. This integration improves coordination, efficiency, and data consistency.
  • Customer Relationship Management (CRM):
    • Role: CRM systems help manage interactions with customers, track customer behavior, and enhance customer relationships. They contribute to marketing, sales, and service functions.
  • Knowledge Management Systems:
    • Role: Knowledge management systems facilitate the creation, storage, retrieval, and sharing of organizational knowledge. They promote collaboration and innovation within the enterprise.

Information Technology (IT):

  • Infrastructure and Networking:
    • Role: IT manages the hardware, software, and networking infrastructure that supports information systems. This includes servers, computers, routers, and other components.
  • Security and Compliance:
    • Role: IT is responsible for ensuring the security of organizational data and compliance with regulations. This involves implementing cybersecurity measures, data encryption, and access controls.
  • System Development and Maintenance:
    • Role: IT professionals are involved in developing, maintaining, and updating software applications and systems. They ensure that technology aligns with business needs and goals.
  • Hardware and Software Procurement:
    • Role: IT oversees the procurement of hardware and software assets. This includes selecting technologies that best meet the organization's requirements and budget.
  • User Support and Training:
    • Role: IT provides user support, troubleshooting, and training to ensure that employees can effectively use the technology tools at their disposal.